With over 25 years of HR experience
Straightforward, Cost-Effective HR Support for Small Businesses
Human Touch HR Solutions provides practical, ready-to-use HR resources that help UK SMEs manage their people confidently and compliantly in-house.
From manager-friendly online training courses to comprehensive HR toolkits, policies, and template documents, we make it easy for businesses to handle day-to-day HR without the high costs of outsourcing.
While we also offer expert HR advice when needed, our core focus is giving you the tools, knowledge, and confidence to manage your HR effectively, efficiently, and in a way that fits your business.
About us
Gill Etherington, MCIPD
Managing Director & Founder – Human Touch HR Solutions
With 25+ years of UK and international HR experience, I understand how stressful and time-consuming people issues can be for business owners. Keeping up with constantly changing UK employment law isn’t easy — especially while running a business. That’s why I created Human Touch HR Solutions: affordable, straightforward HR support that keeps you fully compliant without the cost of an in-house HR team.
From day-to-day advice and contracts to disciplinaries, redundancies, and TUPE — I take the worry off your shoulders.
Ready for stress-free HR?
Book your free 30-minute consultation today.
What We Offer
Practical HR solutions
HR Outsourcing
For businesses without an in-house HR function, we act as your dedicated HR partner—handling day-to-day tasks, offering expert guidance, and providing ongoing strategic support whenever you need it.
Redundancy & Restructuring Support
We support businesses through organisational changes, ensuring compliant redundancy processes, fair consultation, and clear communication to protect both your people and your business.
Disciplinary & Grievance Handling We provide professional
We provide professional support during sensitive employee matters—ensuring fairness, accurate documentation, and balanced decision-making throughout disciplinary and grievance procedures.
HR Support Options
01
Online Training Modules
Bite-sized animated videos for managers Perfect for learning disciplinary, grievance, redundancy, investigation & performance processes
- 8:30 - 12:00
- £50 per module
02
Contract & Policy Writing
Having well drafted, up to date contracts and policies are the building blocks to ensuring that your business remains legally compliant.
- 8:30 - 3:30
- £40 each (3–6 items)
03
HR Toolkits
Have a specific HR process to manage? Our HR Toolkits provide everything you need—including a clear manager’s guide and all required template documents—to help you handle the process confidently and correctly.
- 8:30 - 5:30
- £25 per toolkit
Whether you need a quick contract, manager training, or ongoing advice – we’ve got you covered.
Why us
HR Compliance, Hiring & Support
With everything legally watertight and your people happy, you can stop worrying about HR and get back to doing what you do best – building the business you love.
- Expert employment law advice you can trust
- Clear, fixed-price packages – no nasty surprises
- Fast, friendly support from an experienced HR professional
Personal Service
One-to-one support from Gill (MCIPD) – you’ll always speak to the same person
Trusted Expertise
25+ years working with UK SMEs and large corporations
Flexible Solutions
Tailored advice that fits your business and budget
Simple & Modern
Online training, templates and toolkits – everything you need in one place
Gill’s guidance is clear, practical, and always aligned with UK employment law.
We finally feel confident and supported in every HR decision.
Operations Director
How We Help You
Take the stress out of HR – so you can focus on growing your business
Contracts & Handbooks
Legally compliant employment contracts, staff handbooks and policies – updated for 2025 UK law
Performance Management
Tools and training to set clear objectives, run appraisals and handle under-performance confidently
5 Family-Friendly & Flexible Working
Advice and policies for maternity, paternity, shared parental leave, flexible working requests and time-off rights
Disciplinary & Grievance
Step-by-step guidance and template letters for fair, legally sound disciplinary and grievance procedures
Redundancy & Restructuring
Full support and documentation for fair redundancy processes, consultation and settlement agreements
Outdoor PlayEmployment Law Updates & Compliance
Ongoing support to keep you 100% compliant with changing UK legislation – no surprises, no fines
Meet the HR Expert
Expert HR guidance you can trust
Managing Director & Founder of Human Touch HR Solutions With over 25 years working with UK SMEs and global corporations, I take the stress out of employment law, contracts, disciplinaries and people management – so you can focus on growing your business.
HR Support Specialist Handles document preparation, research and client admin Fully trained by Gill • CIPD Level 3 qualified Ensures you get fast, accurate support behind the scenes
HR Administrator & Researcher Background in employment law paralegal work Prepares contracts, policies and toolkit documents Frees Gill to focus 100% on strategic advice
Real feedback from UK small business owners
More than just HR support
Your trusted partner who actually understands small business – with 25+ years of real experience, fixed prices and fast, friendly help.
